Western Hills Animal Hospital at 5120 Johnson Road in Wichita Falls, Texas

Customer Reviews about Western Hills Animal Hospital

• ✪ ✪ ✪ ✪ ✪
  WORST customer service ever. Waited for 40 minutes beyond my scheduled appointment to be told it would be at least another 15-20 minute before the dr would be available. I rescheduled. On another occasion I stopped by to purchase a bag of cat food. Was the only client in the office. Receptionist was accessing my info on the computer, stopped to take a call and did a complete phone intake rather than putting the call on hold and finishing with me. When I called to get my cat's prescription and explain that I was going to a different clinic, I was told by the vet that "we don't do that. We will fill the prescription here." I assured her that she could give me the prescription, which she eventually did give me. I explained to her that I was not valued as a customer and explained the events that led me to find another vet. Instead of apologizing and assuring me that she did want my business, she became defensive and snippy.
  October 04, 2017

  by adseymourtx

Opening hours Closed now

Today: 09:00 am — 12:00 pm

Photo gallery of Western Hills Animal Hospital

About Western Hills Animal Hospital in Wichita Falls